"This gave me a specific checklist of what *I* can do to improve profit across the board, and I like that it’s still based in service and actually increasing, customer excitement along the way." — Tracy
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Everything you need to Know about What to do When
After your customer buys, you have exactly 9 chances to impress them, get their feedback and use that to make them a new offer. I walk you through what they are and when they happen in this free guide: