If you’re like most 7-figure coaches, you’ve probably experimented with using AI to understand your audience better. ChatGPT can help you build a buyer profile, optimize your copy from their point of view, and analyze survey results. But – here’s what many successful coaches need to know when it comes to collecting real, valuable customer […]

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Why Customer Feedback Matters More Than AI to your Coaching Business' Bottom Line
Still life scene with ship art, candles, and flowers, overlaid with text: “5 email marketing mistakes that can sabotage your sales.”

  Last week I sent an email professing ​my love of email marketing​ (and dislike for Flodesk as a platform). In it, I talked about the fact that email marketing is STILL reported to have a $3600 return on investment—meaning that for every $1 you spend on email marketing, you should be making $36. Now, […]

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Woman in black jacket standing against a neutral wall, with text: “Why I love email marketing… but hate Flodesk.”

Here’s why I LOVE email marketing… but hate Flodesk

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Close-up of hand reaching through lilacs, with text overlay: “4 ways you can use segmentation to make more sales from email marketing.”

Note: This post contains my ConvertKit affiliate link because I love their intuitive, powerful, user-friendly platform. If you sign up via my link, I’ll receive a commission at no extra cost to you. So you’re a coach, consultant or course creator who wants to make more money from your email marketing? Then we’ve got to […]

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Blonde woman with glasses fist-pumping at her laptop, text overlay: “5 quick wins from starting with Voice of Customer research.”

  If you’re new around here, I’m a messaging strategist and email marketing expert, and I work with ambitious entrepreneurs who are scaling their business with a signature offer. I help my clients identify and communicate the right messages at the right time throughout their program marketing, so that they STOP having to work so hard […]

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Blonde woman reading upside down on a velvet couch with legs in the air, text overlay: “3 easy pre-emptive techniques to reduce ‘Unconfirmed Subscribers’ in Kit.”

Looking to reduce “Unconfirmed Subscribers” in Kit? You’re in the right place. Please note: This blog post contains my affiliate link for Kit (formerly ConvertKit). If you sign up through my link, I will earn a small commission at no extra cost to you. I only recommend Kit because I use it and love it. […]

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